FAQs

1. How accurate are your size guides?

Our size guides are regularly updated based on customer feedback and real-world usage data to ensure reliability. We recommend comparing your personal measurements to the item’s specific dimensions listed in the guide, rather than relying solely on standard or generic sizing conventions—this helps ensure the best possible fit.

2. Do your casual styles run true to standard sizing?

Our casual collection is designed with a slightly relaxed, laid-back fit to match its intended aesthetic. If you prefer a more tailored or snug feel, we suggest sizing down from your usual standard size.

3. What’s your exchange policy?

We do not offer direct exchanges for different specifications (e.g., size, variation). If you need an alternative item, please place a new request and return the original in accordance with our Return Policy. For items confirmed to be defective, damaged, or incorrectly fulfilled, we may offer a replacement or refund at our discretion. For personalized assistance, reach out to our support team at [email protected].

4. Do you restock popular styles?

Yes! We closely monitor demand for our most sought-after styles and prioritize restocking them regularly. If a style you’re interested in is out of stock, we recommend checking back periodically  to stay updated.

5. Can I modify or cancel my request after submission?

Requests can be modified or cancelled within 60 minutes of being submitted. Due to our streamlined processing timeline, we cannot guarantee changes or cancellations after this window. If you need to adjust your request, please reach out to our support team right away with your order number for the fastest assistance.